Facts you should know:

1. You are not required to get more than one estimate.

2. You may have the shop of your choice make the repairs. You are not required to use a shop selected by a claims adjuster. However, you are required by your policy to allow your insurance company a reasonable amount of time to inspect the damages prior to repairing them.

3. Only you, the vehicle owner, can authorize repairs to your vehicle.

4. Repair estimates will vary. A lower estimate may not include necessary things. It's your vehicle; make sure it's repaired to your satisfaction.

5. Your insurance company wants your vehicle properly repaired and you to be completely satisfied with their claims service. You have specific rights and obligations. Review your policy. Understand your rights!

6. The vehicle is being repaired for you the owner.

7. Our shop stands ready to assist you in any of these matters. We will work closely with you to minimize your inconvenience and maximize your satisfaction. This is our pledge to you.


How to protect your vehicle finish:

1. Protect your vehicle from the elements, tree sap, and bird droppings. Always wash off any bird droppings, tree sap, or other signs of contamination immediately. "This is very important."

2. You can wash your car any time. When you do, use only fresh water and a mild detergent. Avoid direct sunlight and wash in a shady place. Also avoid high pressure car washes that use rotating brushes and harsh cleaners. Use only a soft cloth when washing your vehicle.

3. Wash off any gas, oil, or fluid spills of any kind immediately with soap and water. Do not just wipe off.

4. Avoid waxing for 60 days after a fresh paint job. It is recommended that you wax at least twice a year after the initial three months in a shady spot and avoid hot and humid days.